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Newsletter February 2009

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Market Analysis


“If a man can write a better book, preach a better sermon, or make a better mouse-trap, than his neighbour, though he build his house in the woods, the world will make a beaten path to his door”.

The above quote, attributed to the American philosopher Ralph Waldo Emerson (1) encapsulates the cheerful optimism of many budding entrepreneurs. Their world beating product offers a quantum leap in technology and customers will be queuing up to get their hands on it. There is no competition and the company will have the market to themselves. When potential investors hear the words “there is no competition” this is usually a signal to draw the meeting to a close. No competition can often mean there’s no market either.

When assessing the market potential for a new product or service, a number of key issues need to be addressed. Below, we cover some of the basics involved in market analysis.

Size of market
Underpinning your sales and marketing plans will be a good understanding of the potential market you’re addressing. This will require identifying potential customers as a clearly identifiable group and definingf their shared needs. Even though the global market may be huge, companies will need to be able to identify their addressable market – which potential customers can be reached with the sales and marketing resources available and within the required timescales?.

Competition
Competition may be either direct – with product comparisons based on quality, price or features – or indirect, which brings in alternative solutions to solve a problem. For example, a social networking website isn’t just competing with similar sites, but also face-to face networking events and normal social interaction. What’s so special about your product that someone should pay for it ?

Understanding customer needs
This exercise should be undertaken as early in the product development cycle as possible. Nothing beats talking to potential users of the product to understand their actual issues and problems and how your product might best address these concerns. What solutions do they currently use and what are the drawbacks ? Are there likely to be cost constraints ? Are there long-standing relationships with existing suppliers ? And what regulatory issues are there ?

Routes to market
How will you get your products into the market ? Should you manage your own sales team or hand this role to an distributor or agent ? What are the best routes into overseas markets ? What marketing tools are most appropriate ? In many cases, the slice of your margin taken by sales and marketing costs will exceed those of production, so it is vital to get things right.

Psi-ense Approach

We have developed considerable expertise in the area of business to business (B2B) market analysis, with a wide range of assignments covering many products and market sectors. A typical assignment will start off with an estimate of market size and the addressable market accessible to the client. Competitors will be assessed to determine strengths of a company’s USPs. In most cases, we will approach potential customers and opinion leaders to gain a better understanding of their needs. We will also suggest routes to market and potential barriers to market entry.

More complex assignments may require detailed face to face interviews, cost analysis, identification of channel partners and scenario modelling. Two case studies of recent assignments are given below.

Case Studies

RFID
Our client had for many years been a market leader in telephony applications but saw this as a declining sector. Its market base comprised a wide range of public service clients including hospitals, local authorities and the police. The client believed its expertise in communications would enable it to move into the radio frequency identification (RFID) sector, providing its customers with a range of value added services.

We assessed the client’s customer base and identified particular strengths in one sector. We then undertook a modelling exercise to scope out the technology options available and the partnerships required. We approached a number of potential partners to discuss opportunities for collaboration and costed the various inputs involved.

As a result of this, we were able to provide the client with a detailed overview of the market opportunities available.

Online monitoring instrumentation
A university had developed technology for measuring a range of parameters in a droplet of liquid and felt there were a number of commercial applications. Psi-ense was asked to undertake a market assessment of three market sectors – food & drink, inks & paints and detergents. A web-based technology review was undertaken to identify existing technologies in each of these sectors. This was followed up with in-depth telephone interviews with a number of end users in each of the sectors involved. The study identified the user requirements in each sector, enabling the company to focus its development plans accordingly.

The company subsequently raised £250,000 for prototype development.

 

(1) Note. For the literary pedants among you, the quote at the top is only attributed to Emerson. The actual words in his journal were
“I trust a good deal to common fame, as we all must. If a man has good corn, or wood, or boards, or pigs, to sell, or can make better chairs or knives, crucibles or church organs, than anybody else, you will find a broad hard-beaten road to his house, though it be in the woods
”. Sadly, no mention of mousetraps.